DC
DATAICRAFT
Communications Platform
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Novus Pulse

Our unified business communications layer. Gives your applications and operations team the ability to reach customers via SMS, Email, Voice, and AI Chat — with native automation and live status tracking built in.

Novus Pulse telecommunications network operations and signal routing infrastructure
Message routing path
SMS · AutomatedDelivered

Your order #10482 has left our facility and is in transit with Trax Logistics. Tracking: TRK-9921.

Triggered instantly upon dispatch in Novus ERP14:22:04
Voice · Browser CallingCompleted (1m 42s)

Outbound call placed directly to customer (+92-300-XXXXXXX) from within the order fulfillment screen.

Native in-browser WebRTC · No hardware handset or external PBX needed14:20:18
Chat · AI-AssistedApproved & Sent

Contextual reply drafted using order history & stock status, queued for agent review before sending.

AI-assisted drafting with full operator verification14:18:55
Email · Transactional APIDelivered

Cryptographically signed tax invoice & PDF statement dispatched to accounts@wholesale-partner.com.

DKIM/SPF authenticated SMTP pipeline via Novus Mail14:15:30
Protocol & Channel Specifications
SMTP / REST API

Transactional Email

DKIM/SPF automated signing, dynamic HTML template rendering, delivery tracking webhooks, high-inbox placement.

SMPP / REST API

SMS & OTP Gateway

Direct telecom routing, automated DND filtering, sub-second OTP delivery, automated order status triggers.

WebRTC / SIP Trunk

Voice & WebRTC Calling

In-browser one-click outbound calling, automated IVR flows, call recording, no external PBX hardware required.

WebSocket / Webhook

AI-Assisted Customer Chat

Contextual response drafting using ERP order history, operator triage queues, automated sentiment tagging.

Integrate Novus Pulse into your software stack.

Get API credentials, webhook endpoints, and documentation to dispatch transactional messages, OTPs, and WebRTC calls directly from your codebase.